Terms and Conditions
These terms explain how ordering from Fatat Al Reef actually works.
Product information and availability
Products, sizes, and prices shown on this website may require final confirmation over WhatsApp before an order is complete — the website reflects our catalog but isn't the final word on availability.
Sending a WhatsApp message doesn't confirm an order
Using the checkout or a quick-order button opens WhatsApp with your order details filled in. Sending that message starts the order process — it does not, by itself, confirm your order. Confirmation happens when we reply.
Delivery fees and totals
Delivery fees and the final order total are confirmed directly with you over WhatsApp, not calculated automatically by the website.
Product storage
Please follow the storage instructions provided for each product to keep it in good condition.
Travel, airline, and customs requirements
If you're traveling with our products, checking airline, customs, and destination food-entry requirements is your responsibility as the traveller.
Website information may change
Information on this website, including products and content, may be updated from time to time.
What isn't currently offered
Online payment and customer accounts aren't currently offered through this website.